We believe in providing the best service to our clients.

Planning

Once we believe that we have sufficient information we proceed with planning.

Here we plan the tasks necessary to deliver the outcome of the project, be it an audit report, a brand guideline document, a series of social media posts and designs, etc.

Planning is especially important when multiple teams are involved as is usual with larger projects since we need to schedule our work accordingly.

Currently all our projects are based in Asana, a task management tool which lets us outline tasks and assign them to individual team members. Each task will also have their own deadlines, detailed descriptions, and linked resources. If necessary, each task is also broken down into smaller sub-tasks so that we know how the tasks are progressing.

Research

At this point each team member is assigned their own tasks and they begin with research.

This may be researching inspirational designs when it comes to graphic design work, while UI/UX projects will start with researching similar websites to see what will work best.

At a certain point the team member will complete their research and move forward to actual design / development of the current project.

Design / development

Here we will start working on the actual design / development that will be implemented in the final deliverables.

Usually we provide up to 3 variations for design or UI/UX projects to ensure that we provide the best ideas to you.

*The amount of variations is clearly stipulated in each contract.

Presentation & feedback

Once we feel that we have completed the deliverables we will schedule a meeting with you to discuss your feedback for the project.

For larger projects we may have multiple feedback sessions to ensure we are on the right track.

At this point you are welcome to request any revisions or changes in our work.

*The amount of revisions or rework is clearly stipulated in each contract.

Delivery

Once we have provided all revisions and you are happy with the work then we will produce the final deliverables and submit them to you in whole.

Depending on the project type this include emailing you the final project files, to even deploying a live website, or delivering physical print media.